Accounts Receivable Specialist in Vancouver, WA at Hawthorne Gardening Co.

Date Posted: 3/13/2020

Job Snapshot

Job Description

At the Hawthorne Gardening Company (HGC) we want our people to empower more people to garden no matter where and how they choose to grow. We accomplish this by encouraging people to live happier, healthier lives through gardening. If you also feel this way then you’d fit in great with us!

We’re looking for an Accounts Receivable Specialist to join our Hawthorne Gardening Company team in Vancouver, WA!

Job Purpose:

The Accounts Receivable Specialist is responsible for providing financial and administrative services in order to ensure effective, efficient and accurate financial operations by; reviewing current accounts to assure payments are made according to terms, conducting collection calls, processing payments and maintaining confidential customer and company information while providing friendly, professional customer service.

Duties and Responsibilities:

  • Hands on management of customer accounts as single line of contact.
  • Acquire substantial knowledge of our products and sales numbers.
  • Identify and execute necessary process adjustments.
  • Organize a recovery system for offering re-payment plans.
  • Development and management of records and internal controls.
  • Process new applications for management review.
  • Monitor collection of past due accounts.
  • Mitigate risk through credit analysis of new and existing customers.
  • Work with distribution centers as well as customers to resolve and collect payment on disputed charges.
  • Process customer orders on credit hold making appropriate business model/revenue recognition decisions based on the customer’s credit determination.
  • Analyze delinquent accounts to ensure maximum efforts have been taken before assigning bad debt status to account and to prepare reports on highest risk accounts including recommendations for resolution.
  • Process daily credit requests from sales and customer service.
  • Responsibilities will also include database project work as needed, filing, scanning documents and contacting customers for updated tax-exempt certificates.
  • Perform special projects and ad-hoc reporting as required.

Qualifications. Education and Experience:

  • Computer literate. Must be able to become proficient with the company database to access company billing information.
  • SAP system experience preferred.
  • Advanced telephone techniques.
  • Advanced negotiation skills.
  • Conflict management skills.
  • Detail orientated.
  • Strong aptitude for numbers.
  • Discrete and trustworthy.
  • Demonstrated ability to identify, develop and implement process/system improvements.
  • Ability to prioritize.
  • Highly developed interpersonal skills.
  • Creative thinker to resolve issues.
  • Problem solver.
  • Needs strong energy and desire to thrive in a fast-paced organization.
  • Analytical skills.

Experience and Training:

  • Associate degree in accounting or business is highly preferred.
  • Must have knowledge of general accounting principles.
  • Minimum of five years’ experience in business to business collections.


  • This position works in an office setting.
  • Ability to sit for long periods in front of a computer is expected.
  • Frequent to constant repetitive hand and arm movements throughout the work day.
  • Occasional bending, squatting, twisting, turning and reaching.
  • Rarely will lift, push or pull more than 10 lbs.

Not interested in this role? Check out our other career opportunities and learn more about what it’s like to work at Hawthorne Gardening Company by accessing our Talent Network: HGC Talent Network

The Hawthorne Gardening Company is a start-up company focused on hydroponic gardening. Dedicated to creating high quality products founded in social and environmental responsibility. Backed by the largest lawn and garden company in the U.S. (Scotts Miracle-Gro, NYSE: SMG) we bring new ideas, values, and culture to our endeavors without the constraints of a large corporation. We are an energetic, progressive-minded, sustainability-focused group of highly-motivated individuals, eager to share our love of gardening with the world.

The brands and products within our portfolio include: Sunlight Supply, General Hydroponics, General Organics, Vermicrop, Botanicare, AeroGarden, CanFilters and Gavita Lighting.

Hawthorne Gardening Company is an EEO Employer, dedicated to a culturally diverse, drug free workplace.

EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity

Notification to Agencies:

Please note that the Hawthorne Gardening Company does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Master Service Agreement, and specific approval to submit resumes to an approved requisition, the Hawthorne Gardening Company will not consider or approve payment regarding recruiter fees or referral compensations.