Operations Manager in San Bernardino, CA at Hawthorne Gardening Co.

Date Posted: 7/23/2021

Job Snapshot

Job Description

At the Hawthorne Gardening Company (HGC) we want our people to empower more people to garden no matter where and how they choose to grow. We accomplish this by encouraging people to live happier, healthier lives through gardening. If you also feel this way then you’d fit in great with us!

We are looking for an Operations Manager to join our Distribution team in San Bernardino, CA!

As the Operations Manager, you will lead the distribution team.  On a day-to-day basis, you will be responsible for driving safety, quality, distribution, associate development, and continuous improvement activities across the distribution facility. If you enjoy leading in a fast-paced, high energy distribution environment with the ability to develop and drive strategic improvement initiatives with an engaged team, then you will fit in well at this location. 


What you’ll do in this role:

  • Oversee the distribution facility in partnership with the Distribution Manager.

  • Directly lead a team of up to 6 salaried employees and indirectly, up to 200 hourly employees (contingent and full time) across multiple shifts and leads.

  • Indirectly oversee contingent employees while working closely with the supervisor and staffing agencies to ensure labor needs are met. 

  • Provide leadership direction and support to the facility through participation on the facility leadership team and by positively interfacing with distribution support teams such as Safety, Quality, Process, Planning, and Maintenance.

  • Ensure a best-in-class Safety, Environmental, and Health culture by leading by example and adhering to and improving upon existing processes and programs.  

  • In partnership with Human Resources, develop associate recognition, succession, and training programs. Establish departmental expectations and drive accountability.

  • Analyze and improve upon key distribution metrics that will impact distribution performance and efficiencies.  Drive process improvements to advance associate safety, improve customer satisfaction, control costs and reduce waste.

  • Own the department budget, including labor utilization, overtime, and material cost variances.

  • Support the launch of new improvements, and capital projects by aligning with the onsite leadership, corporate partners, and coordinating with internal departments to provide input, resources, and collaboration.

What you’ll need to be successful:

  • General computer skills are required (Microsoft Apps, Excel/Data Analysis, Google Apps, etc.)

  • Product knowledge and picking process experience required.

  • Ability to float between shifts to conduct effective training is required, this will include weekends as needed.

  • PIT experience and PIT training strongly preferred.

  • Strong problem solving skills preferred.

  • Knowledge of EHS processes and procedures strongly preferred.

  • SAP and/or WMS experience required.

  • Operating financial experience preferred.

  • Inventory Management knowledge preferred.

  • Minimum 3 years of experience working as a supervisor in a distribution center environment.

  • Manager experience prefered.

  • Strong attention to details, highly organized, good communication.

  • Ability to effectively create/update related SOPs as required.

  • A passion for working in a fast-paced environment.

  • Attend virtual/physical meetings as required.

  • High energy level and be self-motivated.


These are the leadership qualities you will bring to the table:

 Communicate Effectively: Whether you are rallying front-line associates, developing and presenting process improvements to leadership or building a cogent narrative for others.

  • Drive Results: You insist on continuous improvement in a rapidly evolving industry.

  • Ensure Accountability: You hold yourself and others accountable to your commitments.

  • Customer Focus: You drive a team to deliver customer-centric solutions.

  • Drive Engagement: Your team is empowered and motivated to delight our customers. You create a climate where that is possible.


What we do for you (just to list a few cool ones):

 A place on an engaged team of passionate colleagues in a growing and dynamic industry.

  • Offer extremely competitive benefits including: Health, Dental and Vision coverage.

  • First day of hire, 401K match (up to 7.5%) and discounted stock purchasing program (15% discount).

  • 13 paid holidays and generous vacation policy.

  • Fitness Club Reimbursement ($350)

  • Nutrition reimbursement program (up to $200 per associate and per spouse)

  • Our commitment to diversity and inclusion includes employee resource groups: Scotts Women’s Network, Scotts Black Employee Network, Scotts Veterans Network and GroPride Network, Scotts Young Professionals.

Not interested in this role? Check out our other career opportunities and learn more about what it’s like to work at Hawthorne Gardening Company by accessing our Talent Network: HGC Talent Network

The Hawthorne Gardening Company is a start-up company focused on hydroponic gardening. Dedicated to creating high quality products founded in social and environmental responsibility. Backed by the largest lawn and garden company in the U.S. (Scotts Miracle-Gro, NYSE: SMG) we bring new ideas, values, and culture to our endeavors without the constraints of a large corporation. We are an energetic, progressive-minded, sustainability-focused group of highly-motivated individuals, eager to share our love of gardening with the world.

The brands and products within our portfolio include: Sunlight Supply, General Hydroponics, General Organics, Vermicrop, Botanicare, AeroGarden, CanFilters and Gavita Lighting.

Hawthorne Gardening Company is an EEO Employer, dedicated to a culturally diverse, drug free workplace.

EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity

Notification to Agencies:

Please note that the Hawthorne Gardening Company does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Master Service Agreement, and specific approval to submit resumes to an approved requisition, the Hawthorne Gardening Company will not consider or approve payment regarding recruiter fees or referral compensations.