Office Manager in San Bernardino, CA at Hawthorne Gardening Co.

Date Posted: 1/2/2021

Job Snapshot

Job Description

At the Hawthorne Gardening Company (HGC) we want our people to empower more people to garden no matter where and how they choose to grow. We accomplish this by encouraging people to live happier, healthier lives through gardening. If you also feel this way then you’d fit in great with us!

We are looking for an Office Manager to join our team at our San Bernardino, CA distribution center.

If you enjoy a fast-paced, high energy and seasonal manufacturing environment then you will fit in well as an Office Manager for the Hawthorne Gardening Company. On a day-to-day basis you will be responsible for the administration of all plant objectives including financial, safety, associate development, quality and customer service. You will direct and/or provide a broad range of activities including customer service, maintenance of personnel records, payroll reporting, maintenance of data records for production and inventory, and maintenance and reconciliation of accounts payable and receivables.

What you’ll do in this role:

  • Provide and direct administrative support which may include typing, data entry, record filing, reporting, and answer phone calls. Provide and direct customer service functions for the warehouse orders including processing orders and responds to inquiries.

  • Maintain warehouse personnel records, workers compensation records, accident and OSHA logs, and enter data for the payroll system. 

  • Responsible for the maintenance of all accounts payable at the plant level. Process logs and file invoices and purchase orders. Maintain and generate inventory goods receipts, physical inventory documents and reports. Create PO’s and manage inventory of vendors. 

  • Assists other supervisors and/or Operations Manager in the overall operation of the facility; performs special projects as requested.

  • Manage and maintain Environmental, Health, Safety and Sustainability training for employees. Conducting monthly training courses and upkeeping records requirements for associates. Train supervisors on proper training procedures and maintain training documentation. Maintain a monthly schedule to rotate training for all associates and supervisors. 

  • Conduct new employee orientation, assist employees in the onboarding process and create a training schedule for new employees in order to fully train each individual in all aspects of warehouse operations.

  • Ensure competence and continuity of qualified warehouse associates through optimum selection, training, development, appraisal and motivation techniques. 

  • Managing the Toronto DC 3PL orders, maintaining sales records and providing information to required parties. 

  • Provide workflow continuity by keeping the warehouse stocked with essential supplies. 

  • Assist with payroll support for time keeping, vacation and time off request. Assist supervisors with all Workday processes, ensuring that payroll and time off requests are submitted in a timely manner. 

  • Check, manage and coordinate shipment of dropship orders from Imlay City to local stores. 

  • Maintain DOT documentation for all drivers, assisting the Logistics Team by completing new driver documentation and managing current drivers. 

  • Help to cultivate the company's reputation of exceptional customer service and timely communication.

  • Foster an environment of teamwork and promote positive morale. 

  • Collaborate with the supervisors to ensure associate efficiency and accuracy. 

  • Be an active member of the Safety Committee, ensuring all members are actively involved with the weekly and monthly site and equipment inspections. 

  • Design reporting and perform analyses to drive effective process improvement, eliminate mistakes and provide quick fixes. 

  • Deliver quality results in a timely manner individually and through others. Initiate action and accomplish goals across a wide range of teams and projects in the face of multiple demands, grow professionally by actively staying up-to-date in areas of expertise. 

What you’ll need to be successful:

  • A High School Diploma

  • Three to five years of office experience in a manufacturing or warehouse environment, including prior supervisory experience

  • Experience working in the logistics field and or dispatching

  • Working knowledge of all facets of customer service, purchasing, distribution, marketing and financials.

  • The ability to work extensive overtime

  • Excellent communication and leadership skills are required. Must be able to effectively multi-task, problem solve in a fast paced environment and direct others to achieve required goals.

  • Excellent computer skills are required.

  • An Associate’s Degree in Business or Accounting would be preferred

  • Knowledge in freight cost controls, dispatching, LTL carriers, accounts payable and payroll

What we do for you (just to list a few cool ones):

  • A place on an engaged team of passionate colleagues in a growing and dynamic industry.

  • Offer extremely competitive benefits including: Health, Dental and Vision coverage.

  • First day of hire, 401K match (up to 7.5%) and discounted stock purchasing program (15% discount).

  • 12 paid holidays and generous vacation policy.

  • Fitness Club Reimbursement ($350)

  • Nutrition reimbursement program (up to $200 per associate and per spouse)

  • Our commitment to diversity and inclusion includes employee resource groups: Scotts Women’s Network, Scotts Black Employee Network, Scotts Veterans Network and GroPride Network, Scotts Young Professionals.


Our commitment to LiveTotal Health puts the wellness and safety of our associates and their families as the top priority.  Throughout the COVID-19 pandemic, ensuring associate safety has been a primary focus for all of us at Scotts.  During this year’s flu season and the continuing pandemic, we remain committed to doing everything we can to keep our associates healthy and safe.   As such, we are requiring our US associates to get a flu vaccine. This safety measure will help protect our associates, our families and our communities.  We recognize a medical or personal circumstance may prevent you from meeting this requirement and we have a process to address those concerns.

Not interested in this role? Check out our other career opportunities and learn more about what it’s like to work at Hawthorne Gardening Company by accessing our Talent Network: HGC Talent Network

The Hawthorne Gardening Company is a start-up company focused on hydroponic gardening. Dedicated to creating high quality products founded in social and environmental responsibility. Backed by the largest lawn and garden company in the U.S. (Scotts Miracle-Gro, NYSE: SMG) we bring new ideas, values, and culture to our endeavors without the constraints of a large corporation. We are an energetic, progressive-minded, sustainability-focused group of highly-motivated individuals, eager to share our love of gardening with the world.

The brands and products within our portfolio include: Sunlight Supply, General Hydroponics, General Organics, Vermicrop, Botanicare, AeroGarden, CanFilters and Gavita Lighting.

Hawthorne Gardening Company is an EEO Employer, dedicated to a culturally diverse, drug free workplace.

EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity

Notification to Agencies:

Please note that the Hawthorne Gardening Company does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Master Service Agreement, and specific approval to submit resumes to an approved requisition, the Hawthorne Gardening Company will not consider or approve payment regarding recruiter fees or referral compensations.